Android wesr ios issues

Hi all,

Just purchased the MK access for my wife who is using an iPhone, I was led to believe that being on 2.0 she would now be able to send and receive messages on the watch but this isn't working, messages come through ok but there is no option to reply. She also isn't able to send a message through voice as the watch says it has no contacts.

Can anyone help with this please?

Thanks 😊

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