Why is my secure folder not accepting my PIN number?

I have used my secure folder many many times there are different Gmail accounts on my phone but after looking at Google photos and trying to send a link to my daughter, my phone lock pattern would not work. So I panicked and went to the Google find my phone app thinking I could reset my screen lock but Google said if my phone already had a screen lock to use that one. Samsung had to reset it. But now I cannot get into my secure folder! how can I open my secure folder without losing the data in there? I am using the right pin code but it's not working. Also it says I only have 9 attempts left to enter the right pin, but I AM using the right pin, it just wont accept it.

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