Server unavailable when making calls

Hi I'm having no luck dealing with net 10, and I'm hoping I can get some assistance from you fellas here at xda . About a week ago my phone stopped making calls, when I try to dial out it says server unavailable. I can make texts when I send them it says sending forever but the text still goes through. I can receive texts , cannot receive calls and my internet works perfect. Net 10 is thoroughly convinced that I have a defective phone and after they have provisioned it 10 times nothing has changed . They had me factory reet, then after that failed has informed me I have a faulty device. So I bought another one and what do you know see problem .
Besides the fact that these people I don't think know anything about what they are talking about I am going nuts.

Here's what I have tried and some info I think may help
I have turned off volte and enhanced calling . Nothing happens .
My phone is the tcl lx
Net 10 Verizon sim
In phone info everything is right but voice network type says unknown
I have never seen this before but in shortcut maker I had 6 separate operator plugins activities. After whiping phone 2 remain the first just crashed second pops up a box saying switching to lte for better voice quility

Thanks I can provide any info if it will help

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