Wrong notification sound

Hi. Got my mate 20 pro yesterday. When my phone is in lock mode and I receive a WhatsApp it defaults to the SMS sound but if I'm busy on my phone and I receive a WhatsApp the right whatsapp sound comes through. Is this just a setting or what can I do. I've changed the WhatsApp sound in the Apps settings. Please advise. I'm not an active member here and if you can assist please email me @ [email protected]
Much appreciated

Show Accepted Answer

Guest Quick Reply (No URL, BBcode or HTML)

Last post by nolan.leanne
3 hours ago
Last post by winston.boehm
4 hours ago
Last post by davis.myah
4 hours ago
Last post by kaylie41
2 hours ago
Last post by kohler.johnpaul
30 minutes ago
Last post by abernathy.simeon
4 hours ago
Last post by tremblay.christina
4 hours ago
Last post by debert
3 hours ago