[Q] gt-i5500 usb trouble

Well this is my first post so would just like to say hi first and hope im posting in the right place, so here is my problem im trying to upgrade the rom on a phone, but the problem is the connectivity of the usb to my computer, every time i connect the phone and in downloading mode (samsung gt-i5500) windows shows a msg usb device not recognized, and the drop down menu is not showing for kies or SD mass storage, so iv uninstalled drivers and reinstalled, tried doing a hard reset on the phone, changed the usb lead, changed the sd card used the same type of phone and the computer found that all right, had usb debugging turned off and on, then when i turn on usb tethering on the same msg pops up usb device not recognized so im stumped its like the phone itself has forgot how to talk to the computer iv tried looking through the the engineer menu but i int got a clue what im looking at so any help would be grate thanks

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