Problems using a wifi login network

Hi!

I'm on an Asus ZE550KL. Now, i use to connect to a wifi network offered from my city. Fact is, it needs a login to use it. With some devices the login is "bypassed", so i connect to it and i'm ready to surf.
With my old phone if i remember right it was baypassed. Now, these days the network has problems, so on pc i can surf, but there is a sort of problem with login so after i insert credentials, there is an error, can't reach the server, so on phone i'm out of wifi.

Now my question is, why this difference on devices? Can i maybe change something about it? I'm not rooted.

Thanks!

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