Hello, I have been having difficulties trying to create a nam file since I want to put my offline phone (motorola electrify m 4g) on pageplus. When I hit user activation in program menu I get the following error. " failed to get call nam information" I am unable to hit done (possible because I left "cache start-up" blank). I have no clue what to enter for Cache start-up (it appears twice). Can someone enter program menu and tell me what their cache start-up says please. Any help is appreciated.