Why is HTC texting messenger app not working ?

Hi, I recently bought an HTC Desire EYE, and my texting app is not receiving multimedia messages or even regular messages. I downloaded a new app for texting, Textra, and that seemed to fix the problem, but now my new app is acting up again. It tells me to check my APN settings, but ever everything there looks correct for ATT settings. Any suggestions as to how I may fix this problem? ( I restored the APN settings but the problem still persists)

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