Rednote 3 connect via USB to PC problems, can I get some help?

Acer 5738Z running Win 7 64 bit

New XiaoMi Rednote 3 smartphone

Plug phone into USB the first time and a driver is loaded and everything works fine

Turn off laptop.
Turn on laptop and plug in phone - laptop makes bingbong noise as if it recognises the phone but the phone does not appear in My Computer.

Check Device Manager - the phone is shown but with a warning triangle.

Driver gives the message "Windows cannot initialize the device driver for this hardware. (Code 37)"

The only way to make it work is to uninstall the device and reinstall the driver.

I've tried a motherboard reset to no avail

Guidance welcome

Show Accepted Answer

Guest Quick Reply (No URL, BBcode or HTML)

Last post by pcrona
4 hours ago
Last post by cdoyle
1 hour ago
Last post by amya34
4 hours ago
[Q]
Started by jaquelin15
Last post by mrice
2 hours ago
Last post by jacobs.twila
2 hours ago
Last post by norene.fisher
1 hour ago
Last post by rossie20
2 hours ago