I've read a couple of things about similar issues but the options that people mention don't seem to match up with what I can see myself. All I want the app to do is give me a notification on my status bar when I get an email but I don't want any sound of vibration.
If I go in to my settings and turn notifications on, the only additional relevant options I have is for enabling sound and enabling vibrate. The vibrate box isn't checked, but it still vibrates anyway. The sound is set as my default tone, but there's no option to actually disable it. When I select it, it just brings up a file explorer to an empty folder. But if I disable the notifications option, the sounds and vibrations stop but I don't get anything in my status bar.
I don't remember having any issue sorting this out on my old phone. The phone is a Galaxy S6 and the app is up to date. Any advice would be appreciated as it's really annoying me.