I would like to be able to pull pictures off my phone via USB onto my computer. All my previous phones this was never an issue. When I hook the phone up to my computer, I can see the phone but when I click on it, it says this folder is empty. No DCIM folder, nothing. I have three computers and it is the same. Windows 10, Vista and XP. saving them to my computer is how I want to store them. Anyone know what I might need to get this done? Thanks in advance for your help.