LG stylo 3 external speaker doesn't work

I have the LG stylo 3 and suddenly out of nowhere last night my external speaker stopped working after being on the charger.... I Can't hear alerts, ringing, videos, music, etc... All I hear is a tiny faint distorted click sound here and there.... Regular and Bluetooth Headphones work but I'd like to have my phone back to normal... I refuse to reset my phone cuz I have files that I dont want to lose and backing them up would take too long.... There has to be another way but I tried everything else... I'm out of ideas, I need help!

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