How do I sort out Smart Switch?

Hello.

I have a 32gb Note 4 and 64 GB SD Card, both full. I was going to buy a 128gb memory card, but thought it would be better to backup and then delete most things.

However, Smart Switch won't backup much, only about 500mb from the phone, then says everything fails because it was disconnected/interrupted.

Any solutions?

Thanks.

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